Why are Certain Accents Judged the Way they are? Decoding Qualitative Patterns of Accent Bias

Amee P. Shah

Abstract


While it is well-established that listeners judge accents different from their own, and that this listener bias has pervasive consequences to the speakers, we have only offered a cursory attention to understand the nature of this accent bias. This paper explores listeners’ judgments, ratings, and qualitative comments associated with psychosocial, personality and behavioral attributes of seven accents. Fifty-five respondents evaluated six different attributes of seven regional and foreign accents on a Likert scale. Means, Standard Deviations, and statistical significance of the difference in the respondent ratings from the Midwestern standard were computed, as well as qualitative analyses of the judgments were conducted. Results showed that perceptual biases for many attributes of the regional and foreign accents were significant at the 95% level. Results also showed that the accent recognition was consistent across a group of people from the same region, and the identification of the region of the accent was largely accurate. Qualitative analyses revealed that the underlying bases of listener judgments are typically borne out of the influence of media, TV, and movies. Besides character traits, the listeners also frequently inferred occupations/professions from the accents. Accent judgments are not reserved for foreign accents alone; regional accents are also subject to judgments and stereotypes. Findings provide important insights for clinicians and teachers working in the area of accent interventions, specifically in improving understanding about how listeners judge accents and how those messages need to be addressed in developing awareness and empowerment for clients in accent interventions. Other implications in the field of speech language pathology, education, social science, communication and business are also discussed.

Keywords


Accent, Stereotypes, Listener Bias, Accent Ratings, Listener Judgment, Qualitative Judgments, Accent Modification

Full Text:

PDF

References


ASHA Joint Subcommittee of the Executive Board on English Language Proficiency. (1998).Students and Professionals Who Speak English with Accents and Nonstandard Accents: Issues and Recommendations (No. TR1998-00154). Rockville, MD: American Speech-Language-Hearing Association. Retrieved from http://www.asha.org/policy/TR1998-00154/

Baugh, J. (2000). Racial Identification by Speech. American Speech, 75(4), 362–364. doi:10.1215/00031283-75-4-362

Behrman, A. (2014). Segmental and Prosodic Approaches to Accent Management. American Journal of Speech-Language Pathology, 23 (4), 546-561.

Burda, Riess, A. (2006). Perception of Accented Speech: A Summary of the Research. Perspectives on Gerontology, 11(1), 3-7

Chakraborty, R. (2017). A short note on accent-bias, social identity, and ethnocentricicm. Advances in Language and Literacy Studies, 57-64. Retrieved from http://www.journals.aiac.org.au/index.php/alls/article/viewFile/3703/2979

DeShields Jr., O. W., Kara, A., & Kaynak, E. (1996). Source effects in purchase decisions: The impact of physical attractiveness and accent of salesperson.International Journal of Research in Marketing, 13(1), 89–101. doi:10.1016/0167-8116(95)00036-4

Divi, C., Koss, R.G., Schmaltz, S. P. & Loeb, J. M. (2007). Language proficiency and adverse events in US hospitals: a pilot study. International Journal of Quality Health Care, 19 (2), 60-67.

Dixon, John A., & Mahoney, B. (2004). The effect of accent evaluation and evidence on a suspect’s perceived guilt and criminality. The Journal of Social Psychology, 144(1), 63–73. doi:10.3200/SOCP.144.1.63-73

Giles, H., & Coupland, N. (1991). Language: Contexts and Consequences. Open University Press.

Hill, S. R., & Tombs, A. (2011). The effect of accent of service employee on customer service evaluation. Managing Service Quality, 21(6), 649–666. doi:10.1108/09604521111185637

Hogg, M. A., Abrams, D., Otten, S., & Hinkle, S. (2004). The social identity perspective intergroup relations, self-conception, and small groups. Small group research, 35(3), 246-276

Jirwe, M., Gerrish, K., & Emami, A. (2010). Student nurses’ experiences of communication in cross-cultural care encounters. Scandinavian Journal of Caring Sciences, 24(3), 436–444. doi:10.1111/j.1471-6712.2009.00733.x

Kalin, R. (1982). The social significance of speech in medical, legal, and occupational settings. In Attitudes towards language variation: Social and applied contexts (pp. 48–63). London, England: Edward Arnold.

Kenney, C., & Shah, A. P. (2011). Accent Perceptions & Stereotypes: Why should you care? Seminar presented at the National convention of the American Speech, Language, and Hearing Association, San Diego, CA. Retrieved fromfile:///C:/Users/2414701/Downloads/Kenney-Shah%20(1).pdf

Lam, J. and Tjeden, K. (2013). Intelligibility of Clear Speech: Effect of Instruction. Journal of Speech, Language, and Hearing Research, 56 (5), 1429-1440.

Lambert, W. E., Hodgson, R. C., Gardner, R. C., & Fillenbaum, S. (1960). Evaluational reactions to spoken languages. The Journal of Abnormal and Social Psychology, 60(1), 44–51. doi:10.1037/h0044430

Lee, J. J., & Rice, C. (2007). Welcome to America? International student perceptions of discrimination. Higher Education, 53(3), 381–409. doi:10.1007/s10734-005-4508-3

Mestre, M. V., Samper, P., Frías, M. D., & Tur, A. M. (2009). Are Women More Empathetic than Men? A Longitudinal Study in Adolescence. The Spanish Journal of Psychology, 12(01), 76–83. doi:10.1017/S1138741600001499

Ojakangas, C. L. (2013). Viewpoint: What Brain Research Can Tell Us About Accent Modification, Perspectives on Communication Disorders and Sciences in Culturally and Linguistically Diverse (CLD) Populations, 20 (3), 101-108.

Ovalle, B. and Chakraborty, R. (2013). Accent Policy and Accent Modification Enterprises as Potential Indicators of Intercultural Power Relations: A Call for an Updated Research Agenda. Perspectives on Global Issues in Communication Sciences and Related Disorders, 3 (1), 22-33.

Perry, S. P., Murphy, M. C., & Dovidio, J. F. (2015). Modern prejudice: Subtle, but unconscious? The role of Bias Awareness in Whites’ perceptions of personal and others’ biases. Journal of Experimental Social Psychology, 61, 64-78. DOI: 10.1016/j.jesp.2015.06.007

Romaine, S. (2008). Variation in Language and Gender. In J. Holmes & M. Meyerhoff (Eds.), The Handbook of Language and Gender (Vol. 98). Oxford, UK: Blackwell Publishing Ltd. Retrieved fromhttp://people.cohums.ohio-state.edu/schwenter1/Romaine%202003.pdf

Shah, A. P. (2010 a). An International Medical Doctor in Practice: A Representative Case Study of a High English Proficiency Client for Accent Modification. In S. Chabon & E. Cohn (Eds.), “Communication Disorders: A Case-Based Approach: Stories from the Front Line”, Ch. 46, 393-402, Allyn & Bacon.

Shah, A. P. (2010 b). An International Student on Campus: A Representative Case Study of a Low English proficiency Client for Accent Modification. In S. Chabon & E. Cohn (Eds.), “Communication Disorders: A Case-Based Approach: Stories from the Front Line”, Ch. 47, 403-409, Allyn & Bacon.

Shah, A. P. (2012 a). Accent Modification for Speakers With Indian Accents: Speech Characteristics and an Assessment Framework. Perspectives on Communication Disorders and Sciences in Culturally and Linguistically Diverse (CLD) Populations, 19 (1), 12-20

Shah, A. P. (2012 b). Know the costs but appreciate the values of accents. ASHA Leader, http://www.asha.org/Publications/leader/2012/120313/Helping-Clients-Choose-a-Voice.htm

Shah, A. P. (2019). A Quantification Approach Towards Understanding Accent Bias (forthcoming).

Shah, A.P. & Chakraborty, A. (2019). An Experimental Paradigm to Assess Accent bias associated with seven regional and foreign varieties (forthcoming).

Segrest Purkiss, S. L., Perrewé, P. L., Gillespie, T. L., Mayes, B. T., & Ferris, G. R. (2006). Implicit sources of bias in employment interview judgments and decisions. Organizational Behavior and Human Decision Processes, 101(2), 152–167. doi:10.1016/j.obhdp.2006.06.005

Tajfel, H. (1972). La catégorisation sociale [Social categorization]. In S. Moscovici (Ed.). Introduction à la psychologie sociale (Vol. 1, pp. 272-302). Paris: Larousse.

Wyld, D. C. (1997). Accent Discrimination: Implications for the Multicultural Educational Institution of the 21st Century. CUPA Journal, 47, 21–26.




DOI: https://doi.org/10.7575/aiac.alls.v.10n.3p.128

Refbacks

  • There are currently no refbacks.




Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

2010-2023 (CC-BY) Australian International Academic Centre PTY.LTD.

Advances in Language and Literary Studies

You may require to add the 'aiac.org.au' domain to your e-mail 'safe list’ If you do not receive e-mail in your 'inbox'. Otherwise, you may check your 'Spam mail' or 'junk mail' folders.